Call Us 512-299-2747

Service Policies

All of the great people working inside Joi Salon are all “Booth Renters” and not employees.  They lease space inside Joi Salon, run their own business, and are completely independent from the rest of Joi Salon.  Clients pay the booth renter directly and the booth renter is solely responsible for paying their own taxes, handling customer complaints for services rendered by the booth renter, and any other issues pertaining to their own business.

As a Booth Renter, they are responsible for the following licenses & Credentials:

-Cosmetology License
-Business License
-Tax Identification License
-Professional Liability Insurance

 

Our Policies:

Returns/Refunds

Due to the artistic nature of what we do, we cannot offer refunds on services performed. However, we will work tirelessly to ensure you are satisfied.

All Sales of hair brushes and hair accessories (clips, hair bands, etc.) are final. No returns and no exchanges.

Tools (blow dryers, flat irons, etc) may be returned within 30 days of purchase, providing they are in their original packaging, for exchange only.

 

Redo

Joi Salon stands firmly behind all of its salon services. If for any reason you are not 100% satisfied with your service please contact us immediately so we can remedy the situation. Tweaks and adjustments will be honored for one week of the date of service.

 

Cancellations

Cancellations or reservation changes made at least one business day in advance allows our team the opportunity to accommodate other guests and will be greatly appreciated.  No-show reservations are subject to a deposit of 50% of the service appointment after two (2) No-Shows.

 

Gift Certificates

Gift Certificates/Gift Cards are non-refundable.

 

Salon / Spa Packages

Packages are non-transferable. Individual services within a package may not be modified or substituted.

 

Payments

We accept Visa, MasterCard, Discover, American Express, cash and checks for payment of services and products. There is a $25.00 charge for all returned checks.

 

Arrival

Please arrive at least 10 minutes prior to your scheduled reservation. This will allow you time to unwind, preview a possible new look in our various fashion magazines or catch up on the latest gossip in your favorite publication.

 

Late Arrivals

To ensure the promptness of all reservations we reserve the right to reschedule any reservation that is 10 minutes late or later to another convenient time.

 

Children

Joi Salon welcomes all well-behaved children. Please remind your children to avoid running, spinning or climbing on chairs, or opening any closed drawers in the space. Most drawers contain sharp objects and chemicals that could be potentially dangerous to unsuspecting children. Please remind children to be quiet as there may be a massage in progress.

 

Color Formulas

All hair color formulas are the intellectual property of Joi Salon.

 

Joi Salon reserves the right to refuse Products & Services to anyone at its discretion if it feels the policies herein are being abused.

 


 

Our Policies: Web Site

Terms and Conditions

Agreement between user and www.joi-salon.com

Welcome to www.joi-salon.com. The www.joi-salon.com website (the “Site”) is comprised of various web pages operated by Joi Salon.  www.joi-salon.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.joi-salon.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.joi-salon.com is a E-commerce Site

This website is provided as an informational venue to our clients & prospective clients. It provides information on our business, culture, staff and mission statement.

 

Electronic Communications

Visiting www.joi-salon.com or sending emails to Joi Salon constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

 

Your account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Joi Salon is not responsible for third party access to your account that results from theft or misappropriation of your account. Joi Salon and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. Joi Salon does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.joi-salon.com only with permission of a parent or guardian.

 

Links to third party sites/Third party services

www.joi-salon.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Joi Salon and Joi Salon is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Joi Salon is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Joi Salon of the site or any association with its operators.

Certain services made available via www.joi-salon.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.joi-salon.com domain, you hereby acknowledge and consent that Joi Salon may share such information and data with any third party with whom Joi Salon has a contractual relationship to provide the requested product, service or functionality on behalf of www.joi-salon.com users and customers.

 

No unlawful or prohibited use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.joi-salon.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Joi Salon that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site.

You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Joi Salon or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Joi Salon content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Joi Salon and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Joi Salon or our licensors except as expressly authorized by these Terms.

 

Third Party Accounts

You will be able to connect your Joi Salon account to third party accounts. By connecting your Joi Salon account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.

 

International Users

The Service is controlled, operated and administered by Joi Salon from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Joi Salon Content accessed through www.joi-salon.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

 

Indemnification

You agree to indemnify, defend and hold harmless Joi Salon, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Joi Salon reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Joi Salon in asserting any available defenses.

 

Liability disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. JOI SALON AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. JOI SALON AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. JOI SALON AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL JOI SALON AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF JOI SALON OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

 

Termination/access restriction

Joi Salon reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of New Jersey and you hereby consent to the exclusive jurisdiction and venue of courts in New Jersey in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Joi Salon as a result of this agreement or use of the Site. Joi Salon’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Joi Salon’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Joi Salon with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Joi Salon with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Joi Salon with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

 

Changes to Terms

Joi Salon reserves the right, in its sole discretion, to change the Terms under which Products, Services & www.joi-salon.com is offered. The most current version of the Terms will supersede all previous versions. Joi Salon encourages you to periodically review the Terms to stay informed of our updates.

15June2014

Contact

Joi Salon

5500 FM 2770
Suite 102
Kyle, TX 78640
512-299-2747
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